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In addition, the survey also covers challenges faced by consumers to adopt e-Commerce.
The survey focused on selected key indicators including the following:
i. e-Commerce experiences;
iii. product delivery;
iv. product return;
v. security and privacy; and
vi. demographics and socio-economics background of consumers and non-consumers.
In the full 49 pages of survey report, let us zoom into these key highlights:
When further asked about location of cross-border e-Commerce market, below figure is the outcome. Unsurprisingly, China tops the chart.
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